08. octobre 2020 - 9:00 jusqu'à 16:00
Mantra Albury Hotel, Albury
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Influencing and Negotiating for Success - Albury/Wodonga October 2020 | jeudi, 08. octobre 2020

Influencing and Negotiating for Success Thursday 8th October 2020 About this course Strong influencing and negotiation skills are the keys to success, whether it be for work or life in general. Knowing not only, what to say, but how to say it is a skill required for successful communication aimed at influencing positive business outcomes. Many people struggle with asking what they need and walk away from interactions asking themselves “What just happened?” This workshop is designed to give the learner strategies and tools to influence a stakeholder and to negotiate win/win outcomes that are critical to an organisations success. Learning outcomes Following the program participants will be able to: Understand the communication techniques involved in influencing and persuading others of a course of action Understand how emotions can ‘hijack’ conversations, and how different behavioural styles want to be communicated with Have a planned negotiation process in place to be prepared for challenging interactions Examine and reflect their own behaviour to create win-win outcomes Be strategic in preparing for influencing & persuasive interactions Communicate effectively with confidence in challenging situations Use the right persuasive language and phraseology Adopt the right communication strategy for different behavioural styles Create and maintain positive workplace relationships whilst closing negotiations successfully Prepare presentations that leave a strong persuasive message to create buy-in Methodology This is a highly interactive program, which will provide participants with the practical skills to be more persuasive, build strong, positive relationships with key stakeholders and negotiate to achieve desired outcomes. Who should attend? Managers, HR Professionals, Customer Service Team members, Project Managers, Sales and business development staff. This course will be beneficial to anyone who needs to engage and influence others to be effective in their role. Program details Date: Thursday 8th October 2020 Time: 9:00am - 4:00pm Location: Mantra Albury Hotel, 524 Smollett St, Albury NSW 2640 Contact: 1300t2talk or email